Salary: Competitive, Based on Experience
Looking after client’s of one or more regular referral sources, This roll requires an excellent telephone manner and a high level of customer service.
The main aspects of a claim technician’s roll are taking details of new claims and handling their own allocation of existing claims until such time as the client is back in the pre-accident position.
When taking a new claim it is the handlers responsibility to ensure they have comprehensive information before making their decision as to whether the client’s losses are recoverable. This responsibility will continue throughout the claim ensuring that the claim progresses swiftly, again in an attempt to secure the recovery aspect.
Preferred Skills (Not Essential):
• Knowledge of ABI/GTA
• Knowledge of Phonetic Alphabet
• Knowledge of Microsoft Office
• Basic Understanding of Internet Technologies
Candidates will benefit from a pro-active and can do attitude.
Full training is provided.